1 month ago
yeah I have this problem too, so I reported it to support and this is the answer I got:
"If you are absolutely sure that all of the requirements needed to complete the task have been met, then the issue might be caused by the duplicated IP adressess of other users who have played this game before. In case if the IP address is the same for more than one player, the others won't be able to complete the task. Unfortunately, such events is indecectable for us, and this is not something that can be dealt with. Usually this is caused by the Internet provider. The problem might also occur if there are multiple users of the same Internet connection. Therefore, there is not much to be done about it, and you should just complete some other tasks."