I haven't received any answer from the Support, what can I do?
We assure you that we do our best to answer your messages. Sometimes, however, there are too many of them, so you will have to wait a bit, especially that we try to approach each case individually. If the support didn't answer after 48h, it is possible that your message did never reach us. Please, try to send it one more time. The exception of this, is a situation when the support does not answer, because your previous messages were offensive. In this case, the only thing you can do is to turn with shame into a frog and kindly apologize.