3 months ago
I am writining this because not because of me losing gems by gambling them by 'guessing game' (which i could rant about also if i felt it whould be nessessary) . But because of the diffuculty to get refunds for a google play code that clearly does not work in my country. Where they refer to the support of google play for google play support that i cannot contact because i do not have the abbility to take a picture of the physicall code because i don't have the physical code just the code.
I could accept this when it was a one time thing. Or just a task that got rejected to do a little more (much more sometimes) to get it accepted (sometimes it did not get accepted at all because of that it 'took to little time for me to reach the goal). But this is a (in my opionion a much worse issue). To save up gems for a google play card that takes hours. And then have it not work. And to be such a issue makes me want to give up this site and use another one (as there is many, that does not have the same issues with prizes). Is there others having this issue with refunds? Am i on the right track with these? Because i feel very disheartened by this back and forth with support while having wasted alot of gems on a prize that cannot be used.