1 day ago
Hmm, it seems that my comment has been deleted?
I'd say yes. The ways of earning gems are just around daily login, playing games, completing surveys, referring new users, writing an article and buying gems. This topic has been discussed in a few threads in the forum. Neither good nor bad, it depends on you. Once you have found the most suitable method for yourself, then, it is the best way.
You've got a point there. Users may reduce the frequency of creating another new ticket for the same problem. Based on my own experience, not every time the tickets created by me are closed by the supports, sometimes the ticket was still open for me to add on new information or reply to it. I assume there is a different response given in different cases. Perhaps, you could voice out your thoughts to Misty? Gamehag supports are in charge of the users' tickets. Each role has different duties.
As in, the above comments are all my personal opinions.