Rejected for "Not a new account" but the accounts are new.

I've made 3 different accounts through Gamehag... Everytime I get a message saying that my account isn't new and that the task has been rejected. I've gone through Gamehag's redirecting button to create a new account for Arcgames and Neverwinter 3 times, yet I keep being told to "Make a new account and submit a new screenshot." I don't get what else I can do other than click on their "Play for Free" button and register through there... Anyone else have this problem with any other games?

Don't use multiple accounts on gamehag it will get you banned from the game. Message Misty to get support to look into deleting the accounts that you don't need/use.

Sorry, not multiple Gamehag accounts; Multiple In-game or Neverwinter accounts because they keep rejecting them. I have only one Gamehag account.

hmmm I see

In any case, they seem to be accepting my tasks now. Only thing that sucks is that when I submitted it, a 40% bonus to that game was active but it wasn't when they accepted it.

I'm having this same problem now. Its really frustrating.

They rejecting my tasks

In that case, you better talk to discord support. I had this same issue once.

Is this task still effective?

Ole pos que guay chavales.

I haven't been able to complete the task

Did this get resovled? I am having the same issue

same :(

Same thing happened to me as well.

tell misty to just **** her self :100:

who has neverwinter on ps4

Hello,

I am having the same problem. How can we contact discord support ?

Thank you

Ik same here sometimes i feel like gamehag is so broken some tines

Same here, as well...
Followed the redirect from this site, made an account with Arc using the same name (and email) I use here, the screenshot clearly shows the account name and I have no idea what I did wrong...

Did misty help you?

This is what I got from the automated response bot, a.k.a. Misty

"Hello! This kind of rejection notification indicates that 1. Your account wasn't registered through the Gamehag link 2. Nick in the game and our platform do not match. 3. You have played this game before, which is unfair to other participants on our platform."

1. It was registered through Gamehag,
2. The account name is the same as my name here: Sychon. BUT Arc added a four digit number at the end. I am still under the impression that it should suffice.
3. No, I haven't played this game before. Besides, how on Earth would Gamehag know if I had another account, anyway?

Any ideas? I quite enjoy the game for what it has to offer me and I don't want to waste time registering another account with Arc. And since the account name should be the same as my name here, I feel it would be pointless, anyway, as I would end up with another "Sychon#1234" or with something along those lines...

I just got rejected for the first one as well. Same issues. This is a brand new account with both gamehag and Neverwinter. I completed the task exactly as described and got declined because "It was not a new account" However it was brand new never ever played the game before yesterday!

Same issue

Does anyone from Gamehag read these forums?
I would love to get a response to the discussion...

Hmm... The last few messages in this thread disappeared...
Is it a bug? Or should I be suspicious?