It surprises me a little that you started discussing this just now, because warnings and a kind of preview already took place a few days ago. At a minimum, users received emails with notifications and a summary of the innovations; the rules section itself has changed just a couple of days ago. Actually I absolutely agree with you that this is all wrong, that the site has many of its small flaws that should have been fixed for a long time, and instead such an inconvenient and limiting system is introduced for some reason. Well...In brief, now users will really have to work for the site in order to receive their previous minimum bonuses. For many, this is extremely inconvenient and in its own way can even be humiliating. However, I force myself to look from the third side and there are at least two options for further situation development:
a) Gamehag will have a huge loss of users, including regular ones, and a quick arrival of new players who will not stay in place and thus the imitation of life flow will be created, with constant activity and possible income. And in the end, the site will either be lost in the “crowd” of other platforms, or will be abandoned and become a useless obsolete project;
b) The site will see errors in its new action policy in practice and only then the actions will come. But in order to have that, we all have to be active in our speaking out. Things just can't become mutually comfortable at once, especially in business.
Remember moderators are also users of this site but with a larger set of features, functions and responsibilities (at least, it seems to me, I simplified it here). And I’m sure it’s not they who come up with such huge changes ideas and rules somehow affect their work, too. And most of all I'd like to read their position about the changes and future. I really hope they will answer you - and me, because I intervened in your thread, I'm sorry for that and for my possible tone, too.
Dear Kabash,
I know you are the only one who read this thread right now and I know you are a user like us but we don’t have other choices since we can’t directly contact the developers of this site. Sending a message to Misty is also not the right way, because it’s about Terms of Service and not a technical problem or bug or something. So, I apologize for my comment here in this section.
Dear Gamehag Admins,
Firstly, I should thank you for creating this wonderful site. I really enjoy using this platform for a long time, the environment is designed perfectly, the rewards are great and there is not much to complain about…
Secondly, we (Users) understand that Gamehag is a business company and for existing needs to make more money. We all know how this site works and if we are here to play, chat, do the tasks, or… we have already accepted all the terms (Includes the new ones) but please listen to our words. Surely like you, we want to continue this enjoyment process too and the main goal is to improve it.
Point N1) Back to the Terms of Service, there is no line that explains why we get only 10% of the original value of the rewards when we want to sell them. It just suddenly appeared in the About Us section and I don’t understand it since it does not even exist in Terms of Service.
Point N2) Due to new Terms, users should do at least one task in 7 days, otherwise we will become Frogs that affect most of the ways that we can earn SGs such as writing articles, daily login, and much more… It is okay if we get enough tasks here to complete but not with few tasks that doesn’t even worth trying them since they are not valuable enough for putting our energy, time, and spending the internet connection on them. For example, [World of Warships – Bonus] Task number 1: Register via the "PLAY FOR FREE" button, confirm your account in the email, and then achieve 5 level of your account to earn 24 Soul Gems!!! Who would do this?
Point N3) I know tasks are really depending on which country we are, and in my country, there are only 7 Games that I can earn SGs from them and only one of them is good enough to be completed. I’m doing that task right now but after that what will happen? I’m forced to do some tasks that are not even close to good. [P.S. the link of that task was also broken in my country and I reported to support. After almost 1 month they add a new link and I started playing the game.]
Point N4) What makes Gamehag unique from other sites? Surely there is not only its look. Gamehag is not just a DO-TASKS-AND-EARN money site, it’s a big community that we can do lots of stuff in it, such as writing articles. For creating content, users MUST put lots of effort into it and the standards are almost high to see your work on the main page. In the past, we used to get 600 SGs for publishing our articles on the main page, so if we want to order a simple 10 Euro steam gift card, we must at least create 10-11 articles. But what about now? 250 SGs is the highest amount that we can earn! So for ordering that reward again we must write 25 articles and see them get published on the main page? Who will do that?! Reducing this amount to 10% SGs when we are Frogs, make it worst! [P.S. there is a rune that brings 50% bonus of SGs but it’s really hard to gain since it’s not purchasable for a long time.]
Point N5) There are also walls of offers, but most of them won’t give you the reward, so why users waste their time on them? These tasks are weird, sometimes they give you SGs, sometimes they are not! We can’t even contact Misty about them since Gamehag is not the offer provider, contacting the wall of offers support is annoying too. Every day, in the Discord channel, I see many complaints that users say we did the tasks but we haven’t earned any SGs.
Point N6) The users who live in a developing country have good tasks but as I said before the number of them is so limited. So if they do all of them they should watch and see how their SGs will be decreased in the future? Or they will stop doing them in a row because they should be worried about the Protection Shield time limit and these kinds of stuff?
In the end, if I miss something please forgive me, but by applying these changes Gamehag will lose many users! Many new users won’t join this community since they will notice they are forced to do game tasks in a limited time. Many will leave because they don’t have enough tasks to complete and Gamehag will go backward in the growth progress.
Regards.
I absolutely agree with @Sebastian50 and join his words.
(sorry I still can't put active tags here like you do).
Although some of the points have already been discussed in many ways.
And it was strange that I found one of the biggest and most informative threads about it only on Spanish localization of Gamehag. It was OK for me to realize there are no such thread in my 'native' Russian side here, but strange that the English one showed only several little general threads and a couple of suggestions on this forum... Either the threads were removed, or people really didn't care much until today.
Well, as for the business part, then yes, it sometimes has not much in common with the UI \ UX in such cases. We, as users, may see this platform as a huge gaming society aimed on getting the rewards; the website owner, in their turn, are interested in getting the profit in the way only they know how. Ads, promotions, VIP payings and so on. And, as I have already written, I guessed that the website still needed many things to be performed and updated, but it remained a quite unique platform. However, the new changes are not something the users would really appreciate. Especially those who have been here for long or who lave a little ability to fit the new system. Many of us work or study, and the region separation - I mean the terms of contracts and tasks availability \ affordability - is really frightening. This will cause the reducing of active users, especially from European countries, and the platform can really lose much more than it is going to earn in terms of its popularity, support by users and activity overall.
(I'll continue in the next message)
(continuing of the previous one)
For me personally, it looks a bit like betrayal, but I can only judge from the side. I liked this platform, I liked to try, I liked the opportunities provided to it, although there are very few tasks for my region, both in games and on the walls of offers. Moreover, they are still not synchronized among themselves in terms of devices for execution - the PC version of the site still shows more available tasks than it actually is on mobile devices (both iOS and Android)! The quality of separate tasks is not so great, too, as well as not many of them are able to be checked and rewarded; I even found some messages across the website, where moderators themselves prove that not every game tasks can be successfully done and accepted without no problems, which lows the trust in the system even more. Same is with articles, plagiarism, unique matherial, authors suffering from that and low rewards for huge work. But you know it well yourself (as an author or spectator, it doesn't matter in this context), so I'll better stop here.
All that remains for me to do as a user is try to get what I can still, for my part give this website what I can and leave, occasionally watching the development of affairs here. Learning from your mistakes is extremely useful, but it is bad when your thirst for money suppresses the human factor and those who believe in you suffer from it.
To @masculinium: Writing original articles for 25-250 gems, arguing for their right to be recognized as non-plagiarism anh high chance to meet my article in a forum instead of the corresponding section... Not the best solution for me, especially now with new conditions. If they could at least give experience or protection from a new “debuff”, it would be of much sense for me, but otherwise it doesn’t even seem to have a profit for the site itself.
With regards to the new conditions: yes, this is a site about games in an opportunity to win some of these games and other prizes...however it is primarily a business platform that needs funding and profit. Perhaps the management decided that it would be more profitable for them to create an ongoing stream of new users so that there would be more new players who would come and go quickly than to encourage those who already are. It is like a stream of buyers in the market. Not everyone loves to have regular customers, because for these customers they have to make concessions, make discounts, and so on. Therefore, what we see as an adequate and honest attitude, business owners can see in a completely different way, and this situation is disadvantageous for them. The understanding of not only that “we seem to have been betrayed” is very poor, but also sad forecasts in general: a lot of honest negative responses that will later be replaced by bought positive ones, a decrease in interest and a final decline.
I would not like to panic, but such examples already exist. I just hope that after the “punishment” they will give us the equivalent “encouragement”, or all this is really very pragmatic and will not make much sense further.
P.S. A similar discussion on the Spanish-language part of the website has been removed. It is very sad to realize that this thread can meet the similar fate, too, and that all this is just human words and thoughts thrown into the void.
To @Aonb: If they are going to remove this forum, then they aren't doing their job because the moderators at the Discord Server said we could give feedback to them about this in a civil way on the fourms. Removing this would be no good at all so if they do that, they aren't going to be helpful at all.
Alright so I just finished reading through all the comments above and I have to admit that I agree with the majority of them. I'll give a detailed reply soon but just letting you know that I've seen this thread.
To @Mirathis:
> you don't get soul stones through the apk zone,
There are many complaints towards its general availability all over the Gamehag on at least three language localized areas of the website. Even performing the game tasks may not guarantee its proper work with showing ads or giving SGs for watching. And it's currently missing on IOs. So this zone should be totally reorganized in order to follow the terms you've suggested.
> If this way we reach levels 1 and 0% exp, the user is considered dead and cannot get soul stones or spend them, cannot create articles and cannot write forum posts for the first 7 days, after reaching level 2 the user will be able to use Gamehag normally.
Not a good idea as a whole, I think.
If you offered this as a variant of the veiled requirement to complete the game tasks to get the 2nd level, then please keep in mind that not every task gives an exp, as well as it cannot give you the needed amount of exp in a short time for you to level-up. This is just one of the possible reasons I'm not agree in your suggestion about the level context.
For any of the scenarios to work, the current one or the suggested by users, all its points and terms must be agreed upon with no contradicting to each other and be successfully implemented without huge errors.
As well as the website system should really provide the sufficient variety and accessibility of interactions on the site to successfully follow the established rules for everyone who wants to comply with them for mutual comfort and profit.
Cause the problems that we are talking about in this thread is very important (another thing that Gamehag should improve is the chatting and fourms system cause it's kinda weird tbh)
Hi, I appreciate you making a whole thread discussing this change and I see the comments have been rather professionally constructive so ama join in lol.
First off, as you guys discussed, This update is worst for people living on less developed country. For example, I live on algeria and been on this site for 3 years. I've been seriously active throughout 2018 and 2019 and only managed to get 3194 SGs. The games back then were giving you at limit 100 SGs, so the only choices I had is daily logging, rating articles, and writing them. So now with the addition of this update, of course I'm gonna be mad! All it did is make the harder things EVEN harder!
Anyways, The new system of bringing back users is more like a "DO IT OR ELSE" system. All it does is punish you for dumb reasons and doesn't even give you great rewards if you do their tasks. Humans do not enjoy being forced by others especially from a darn company, therefore, I don't see how this update would bring or even keep most people on the site.
The easy fix for this is to remove the limiations as a whole and just give out worth-while rewards for active users so they can work towards it. Maybe the more you are completing tasks the more SGs you are gonna earn and the lesser the reward are gonna cost. That should easily make people more active on this site cause It's essentially "play games, earn more, pay less". As you probably guessed, the rewards ain't gonna be too great but they should be at least to the point of making you go "welp ama stay more here ****"
Hopefully Gamehag are gonna rethink this change.
The bussines model is lets add a new feature wich will drain 50SG every "X" time that will force users to compleate new offers regulary wich will bring us revenue. But the problem with this is most of the offers are shitty ones that requiere tons of time for not that much SG and some of them are just imposible to complete even with months of game. For this model to work we need more offers added weekly preferbly pc games!!!.
But they should have fixed many of the problems the platform has before adding such feature:
1. We need more PC games.
2. Restock high value rewards (Master card 20€ and 50€, Kinguin 15€ 25€ 50€)
3. Add more payment options like G2A, PayPal , etc.
4. Wall update needed:
a) Each wall to have a contact form with their support
b) We need a way to tell wich offers have been finished, ongoing or failed
c) We need a information about the device used (google user, device model, something) you may ask why we need this? Well there are games that have multiple offers for the same game on different walls.
When i started on the platorm i used my 2 phones to start 2 offers on 2 walls for the same games and on each wall it had at least 2 offers for the same game, the devices i used where old ones they broke so i didnt fish the offer so when i decided to continue the offers later couldnt find any way to check what offer i started on what device
@nhammen You're quite right, the question about adding more tasks to perform have been risen several times during at least a couple of weeks till today :)
Moreover, I am totally agree as for the possibility to complete them in time and \ or in general. There are already examples given by @masculinium with surveys and mobile app tasks (His message above starting with "Well, actually I'm agree with..."). As for games, there are some tasks that need donations in order to finish them quickly and fit the time measures, and there are some tasks that have a really low chance to be approved due to the issues with game providers.
we need guarantees for the tasks, both for games and contracts, to be able to perform and approved as a whole; without that, just representing more tasks won't help much.
So, to sum up, there is quite a big problem touching the very ability of successful performance of any game tasks or contracts, as well as of their chance to be approved, so it is need to be fixed as much as possible; without that, no expanding of tasks amount would be helpful. That's why it is one of the first issued that needs to be fixed urgently.
Hi! Thanks for making this thread DarkestTeddy.
Here are the points that should've been made earlier, but we are still in the process of introducing them to the website:
1. By "tasks" that protect from enchantments (Frogs and Toads) we mean all the tasks that can be performed on Gamehag:
- offers from Offerwalls,
- in-game tasks,
- special tasks from Dashboard (f.e. downloading Gamehag extension and so on),
- Soul Gems purchases.
a) This should be very significant for users from countries that don't have that many in-game tasks available, or users that have completed them all, and may change your overall perception of the newly introduced system
b) This will be made more clear in the upcoming changes to the FAQ and Misty bot.
2. No, this thread obviously will not be removed!
As for the rest of the points raised in this topic, obviously I can't refer to all of them individually, but we will take into account every bit of your such well-formed feedback. Also, please remember that if you have something important to say that is not necessarily related to this topic, you can also send it through our Discord on #suggestions.
Cheers 
Hi, I must thank you for replying to us! I expected to see no replies from you guys but that wasn't the case so I appreciate that. I do however have stuff I do not agree with.
We do know the exsistince of tasks other than in-game tasks but again, as we were saying, all of the tasks you mentioned are either hardly approved (offers, in-game tasks...) or already completed (special tasks). For the soul gems purchases part, who in the right mind would pay with their SGs so they can keep their SGs? You forgot the biggest problem is the fact we can lose Soul Gems if we ain't active for just a month? Gamehag needs to realize that even if they have the rights to take away anything we earn, They do not have the rights to force us to remain on their site. Take aways my SGs and you see me heading out from the site.
One improtant question, Why did you not mention appzone? It seems like a task to me.
Cheers!
I get that every single task you see on Gamehag will count to resetting the thing, but eventually, we will run out of these tasks and if we don't change the overall system, many people will just quit and do something else besides this cause there isn't a reward for being active and instead, it just only punishes you for being inactive. This update overall doesn't have anything good and we have to change that somehow.
No one is going to buy soulgems in here cause that's obviously not smart. To me, Gamehag probably just thinks we will still be active because of the variety of tasks we have but we did mostly everything except the offers which are buggy and sometimes scams even so I'm just gonna say that as a side note for you guys.
We really need something like a new task every week or a nerf to the frog/toad system cause this CLEARLY isn't working for anyone and just thinking and assuming that we have enough tasks isn't how we can solve this problem. There are bound to be people who have completed everything on this site so maybe everytime you complete a task, it will add to your overall time before getting turned into a frog and it can stack up for each time you be active (not just tasks but making articles, commenting, etc cause doing tasks and paying gems isn't good enough and people will run out of those so we will need to find an infinite source that will prevent us from being turned into frogs/toads)
And while we are talking about nerfing the system, I suggest removing the story and pictures ENTIRELY from the info section of the system cause they aren't very helpful at all and they are just mostly distracting people from knowing the main point of the system. The story isn't true in any way and it's just fluff so please, do something about that cause it's honestly annoying that you're spending your time to create a story that no one really asked for/wants.
Rewarding people for earning the most soulgems in a day also doesn't seem fair since they are just targeting people who have the most tasks and giving soulgems to them when they finish all of them at once. In my opinion, I don't really think that's fair to the people who don't even have tasks anymore cause they will never be on the leaderboard anytime soon so something has to change about that as well. The leaderboard is also mostly taken over by moderators which lowers the chance of people getting on the leaderboard as well so if you could do something about that, maybe make another private leaderboard for them idk that would be great.
Still collating all the suggestions within this thread and will send a list of what I have so far once I'm done. In the meantime I'll respond to a few queries and comments.
> Rewarding people for earning the most soulgems in a day also doesn't seem fair
I already visited that thread and yeah, that's the main reason why I'm asking to change the leaderboard system. I didn't realize that moderators only appear on mondays so I applogize for saying that. After realizing this, we should probably work on the tasks but not just include one, but many others. Based on that thread tho, it looks like you're including one new series of tasks which worries me a bit there.
> Based on that thread tho, it looks like you're including one new series of tasks which worries me a bit there.
I was just making sure.
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
Welcome to the first topic made by me! Today, we are going to be talking about the new feature that Gamehag decided to make, the restrictions. Personally, I don't like it one bit since Gamehag had a chance to fix up this site and add more tasks, fixing some stuff that don't give you soul gems, and buff the article rewards but instead, they decided to make this and provide a distracting story that doesn't even help get to the main point. In 30 days of not completing a task, you will get need to pay 50 gems each week in order to maintain this "spell." I think people should have the freedom to do whatever and if they don't complete a task, fine. They don't get anything from it and creating this feature when other major things could have been fixed is extremely unwise considering that this "spell" will affect most people cause of the drought of game tasks that is happening. Wasting your time with a story isn't helping either since that's clearly not helpful to explaining this feature and it doesn't get right into the point. I was really confused when I was reading that and honestly, that shouldn't be there. Either make this feature more reasonable or remove it entirely. Comment down if you have an opinion about this.