Evor: And what problem do you have? Some don't even have to wait for an admin's response. Because questions often repeat.
666你好: The issues I submitted haven't even exceeded two hours, too fast
hanfred: yeah I have customers from all over the world so some hours can get really busy when they are all awake
1141A:
qingshuruwenben: Makes sense
Evor: At work I have a similar situation in customer service. Everyone wants an answer within an hour but that's not possible sometimes
hanfred: we all live in different time zones, remember that
qingshuruwenben: Okay
Evor: Dude sometimes you wait a day. Don't panic. They will answer you.
666你好: This is okay, some people have already waited for more than a day, I guess
qingshuruwenben: But I've already waited 7 hours
666你好: 666
Swirfty: Someone will respond to your ticket shortly. Please be patient
qingshuruwenben: I raised a truckload of questions
qingshuruwenben: Swirfty, can you handle my ticket?
Evor: Good to know. I didn't even know there was some threshold from which there might be a problem
666你好: It's really hard for me to rate that before I finish the task he told me to complete a survey to join, now he tells me to send a message to join
Swirfty: As long as your reversal rate is less than 10% , you won't ever have any issues
qingshuruwenben: We can't use the app here
666你好:
Evor: On over $1000 you earned that's less than 1%
hanfred: but its really rare
hanfred: I wonder how much the survey sites deducted from me, I guess like 15-20 bucks
Evor: No matter which sites I tested, gamehag is one of the two I like to use for surveys
zdw202315: awa
Evor: Translations, quick payouts, they indeed haven't deducted my points so far.
Gamehag: Join our Discord for daily Gem giveaways!
qingshuruwenben: No matter where people are from or what language they speak, I can understand it
hanfred: with translations
hanfred: chat is great
qingshuruwenben: Actually the best thing about gamehag is that there are translations at all times
hanfred: well different platforms, same job
Evor: Working multiple jobs? That must be tiring
qingshuruwenben: Are you still holding multiple positions?
hanfred: but he also has to handle other sites
Evor: Actually I don't know that
hanfred: actually not sure if anyone else than swirfy is doing the tickets
buffighter144:
Evor: In that respect gamehag is actually very efficient
Evor: Whenever I wrote to customer support I never had a problem getting a response when I created a ticket
qingshuruwenben: He said he'd reply in 3 hours, but it's been 7 hours and still no reply
hanfred: dont ask here
qingshuruwenben: I mean that feature specifically for contacting customer service
hanfred: open a ticket
qingshuruwenben: I feel like customer service isn't responding to me
Evor: Of course. One is even in the chat right now
qingshuruwenben: Can the administrators see the questions we ask?
Evor: It probably still works. Created by the gaming community
Evor: We had a special site for that, which secured transactions. For example when buying keys for games