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Inquiry regarding rejected Robux redemption and sudden gem deduction

dan.d dim avatar

dan.d dim

August 28, 2026 at 09:01 PM

Hello Gamehag Support,

My withdrawal request of 500 gems for Robux was recently rejected, and the gems were returned to my balance. However, right after that, an administrator executed an "Admin Add" action and deducted 142 gems from my account without any explanation.

I have attached a screenshot of my account notifications as proof. Could you please review this and clarify why these 142 gems were removed from my balance?

Thank you,
dan.d dim
jeanzforfree avatar

jeanzforfree

September 8, 2026 at 06:32 PM

i agree with this inquiry. the same thing happened to me, it seems so unreliable now

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