8 months ago
What if we want to complete the tasks for Crossout now? It’s from the same developer, Gaijin. So we click on “play for free” and upon installation, in the account creation we input a new e-mail address, not the one we played War Thunder on. And of course, the in-game name will have to be different, in my case Caius011 that’s the name of the gamehag account was taken because I’ve used it in War Thunder, so now I’ll have to choose a new one, like Caius012.
Let’s say that I’ve completed the first task for Crossout now. I send the screenshot but, as the rules on Gamehag specify, in-game name and Gamehag.com names should be the same or close. If the task gets rejected it could only mean that the software couldn’t see Caius011 in the screenshot, but Caius012 and didn’t take into consideration.
In that case we have to open a ticket, but as it is automated, it will request you to take another screenshot and send it again. You can do that and it might work, but the other way around is to contact the team behind Gamehag.com in a different approach. As it was stated by an user whose comment I can’t find right now to credit him for, you talk to Misty, select “I want to tell you something...”, then “I have an idea for new functions on Gamehag.”, then you report your problem in a decent and fully explained way.