Is it your first time playing or even downloading the game?, If not, then that is the problem.
Else, contact support and send them your screenshot to have it validated.
Support might help
idk maybe well im level 2 soo.....
ofc its my 1st time .. i receive the 1st reward .. but got problem with 2nd .. and its mobile game ... there is no need of screenshot .. should be automatik ...i`m LVL39 now and still nothing
What is the reason as to why you got denied?
I have this problem too idk what do . The support doesnt help me -___-
It worked for me instantly.
As soon as i reached the required level, i got the notification from gamehag that i got my SG.
You can only get one reward for the offerwall games, as a rule. They all say "new players only." Sounds like you already got your gems.
none of my tasks get credited, so i dunno
there is no reason to accept the 1st reward and denied 2nd ...it was my first time instaling and playing this game and their tasks was on 2 stages ...so if you accept the 1st stage of reward you should accept the 2nd too .. idk where is the problem and why they refuse to give me SGs that i earned fair by playing their game from the offer wall
i guess that they dont want to give easy SG so you can slave here and be poor rat for the rest of your life
If it where 2 different tasks, you will receive only sg for the one you clicked. Because it says you have to be a new user, it won’t accept the 2nd one(or you have to start from the beginning).
afk arena doesnt work i think
it is not connected
the tasks are with same attitude ... (reaching player LVL) ... why should i start over again .... and i cant start the game from the begining .... doesnt make any sense
Yes, it makes sense. You arent a new user anymore! If you start again you are a new user.
:D, i dont gain any gem from game, they just rejected it by i'm not new user :D. really confused with this system
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
Receive SG for reaching LV20 but no reward for LV32 ... HOW and WHY is this possible and can i do something to receive mine reward now