Play games
Choose the game that interests you and play itfor free.
Complete the quests
Every game has some quests for which you will receive Soul Gems.
Receive rewards
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
It's happened more than once, so I'm asking if this is actually normal. I won't bother contacting Misty before I hear from you guys. So this is what happened today: I shut my laptop down a few hours ago for dinner and I checked that my EXP was at 38%. When I came back just now, my EXP dropped to 29% for no reason before I refreshed and switch pages in Gamehag. When I tried opening my profile to check my forum posts, my EXP went back to normal at 38%. I don't recall spamming anywhere in the site, though. Did any of you guys experience the same thing from time to time?