Join the discord server and contact support there.
I also had the same problem. Then I contacted the support in discord server and they accepted it :)
Your shotscreen must be clear and visible.
Do you have their discord server link by chance?
Join discord! On the PC site, you scroll down to the button of the page and you see discord sever info click on the link you will direct invite to join.
i feel dumb for not noticing that there
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
I sent in a few different screenshots and they all got rejected with the error something went wrong please send a new screenshot. Does anyone know how to get pass that?