please inform the support on discord they will help you out
Gamehag channel
URL: discord.gg/W9DmGjW
you need to wait up to 24 hours, but when i got game cd-codes i could use them after like 10 min, so i dont know what went wrong :/
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
so ive gotten two random steam games today from chests and each time it will say the reward is being dispatched so id log off for a while and when i get back on it says the rewards were refunded?wtf? thank god they were both 2 cheap games i wouldnt play anyway, but i just got darkness 2 from a chest and im for sure gonna want to play it, wtf do i gotta do to ensure they dont get refunded?