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Castle Lvl 6 keeps getting rejected?? ***

wouwitsjamess avatar

wouwitsjamess

March 12, 2022 at 03:08 AM

It keeps getting rejected, I have adblock off, it's a new account, no VPN, etc and they still keep rejecting it. are the mods blind??
LordOfShadows99 avatar

LordOfShadows99

March 12, 2022 at 11:20 AM

me too, but my first quest acepted.
I dont have idea what happening.
TheShadowBoss avatar

TheShadowBoss

March 23, 2022 at 10:46 AM

You have to create a new account and make sure you screenshot the entire screen, i had the same problem with upgrade castle to Lvl 5 quest at first.
Hugalino avatar

Hugalino

March 23, 2022 at 07:20 PM

I also had the same problem with rejected level 6 castle quest (the 2nd quest).
Sa23242526 avatar

Sa23242526

March 23, 2022 at 11:58 PM

very nice but I dont have idea what happening.
Sa23242526 avatar

Sa23242526

March 23, 2022 at 11:59 PM

soo cold area!!!
mortuusiam avatar

mortuusiam

April 3, 2022 at 01:56 PM

Same here, with the following message,

"A QUEST FOR GAME OF THRONES WINTER IS COMING HAS BEEN REJECTED.. YOU NEED TO GET THE REWARD AND USE IT IN GAME"

I thought it odd that the second quest would have such a miniscule requirement, especially since the first quest was to raise your castle to level 5 so I took screenshots of both the message and the quest in case it magically changes so they can continue to say I didn't complete it.
To add insult to injury, Gamehag support is a ridiculous effing joke, the link 'Contact Us' at the bottom of every page just opens to the automated 'Misty' chat window and no matter what conversational path I follow, it either just gives me some vague or generalized advice or directs me here, where apparently no one gets advice or support for this particular problem.

*Update*
It seems to me that what we are seeing as the quest requirements and what the powers that be that approve completed quests sees are entirely different. I followed the 'Company' link at the bottom of the page, found a 'Contact Us' link that actually allows me to fill out a message form, relayed the incident along with my suspicions and sent it. I also clicked the 'Report a Broken Link' link on the game page and selected "My Quest Was Rejected" from the drop-down. Hopefully, one of these actions will get someone to actually look into this instead of the automatic asssumption that we are doing something wrong.
JJ22645 avatar

JJ22645

April 27, 2022 at 05:48 PM

Same my screen will not even load it up!

inu avatar

inu

May 13, 2022 at 06:04 AM

Yeah I just got that email and was like huh how. Is it possible it gets rejected if we keep playing?
TaxFaxpenguin avatar

TaxFaxpenguin

May 14, 2022 at 02:13 AM

this awsome game is so amazing and the animation is super cool , so good:smirk::grinning::grinning:
sucithrd avatar

sucithrd

May 25, 2022 at 06:57 AM

Same here, I would really like to know why.
bibo_mastar avatar

bibo_mastar

May 25, 2022 at 11:44 AM

What did you do for level 5? What did you screenshot
Izarissix avatar

Izarissix

June 1, 2022 at 06:40 AM

my first quest also got approved rather quickly but my second one for castle level 6 didn't got denied but I saw why, I forgot to to apply the update for the castle so once I did that I just screen shot the picture of the castle with level 6 showing to see if that gets approved since that's what I did for the first level 5, I will let you know if it works or not.
Izarissix avatar

Izarissix

June 3, 2022 at 09:17 AM

Anyone know what they are talking about redeem castle level 6 in game there is no redemption for castle level 6 in game I even finished all the tasks for chapter 5 in case if that's what they were talking about.. I am so confused right now
stalebully91 avatar

stalebully91

June 4, 2022 at 05:06 PM

It says "you need to get the reward and use it in game".
NirvanaDollBaby avatar

NirvanaDollBaby

June 5, 2022 at 05:19 AM

I'm having the same issue!
markjohnson avatar

markjohnson

June 7, 2022 at 07:41 PM

good old scam site doing scammy things. I got the same bs line. How are you supposed to use a award you have not been given. Thanks gamehag for the two bucks off offertoro. Delete this app and move on like I am!!
LILCAMERON avatar

LILCAMERON

June 12, 2022 at 07:54 AM

same thing here. apparently just wont let you get past 1st quest

IMGadgetGeekGirl avatar

IMGadgetGeekGirl

June 14, 2022 at 05:41 PM

Agreed. The Castle Level 6 Quest keeps getting rejected for me as well for no understandable reason.

espresso13 avatar

espresso13

June 15, 2022 at 01:25 PM

mine just got rejected trying with a new photo
Y__E__S avatar

Y__E__S

June 18, 2022 at 06:57 AM

same for me i messages out to them and my third one got accepted for lvl 6

sn0wdr0p avatar

sn0wdr0p

June 19, 2022 at 06:30 PM

My Quest 2 to get my castle to level 6 got rejected as well. The rejection notifiction says "You need to get the reward and use it in game." The quest requirement just says "Upgrade your Castle to level 6". Will Try to upload another screenshot.
sn0wdr0p avatar

sn0wdr0p

June 23, 2022 at 11:09 PM

Issue got resolved and recived gems after contacting gamehag. :smiley:
pinoydinako avatar

pinoydinako

June 30, 2022 at 10:45 PM

how to contact gamehag? it keeps bringing me to Misty, and it doesn't help resolve this issue
Mikearoni207 avatar

Mikearoni207

July 4, 2022 at 11:54 AM

i have a simmailar issue, it wont be reviewed after 2 days
Castle Lvl 6 keeps getting rejected?? *** on Game of Thrones Winter is Coming Forum on Gamehag