I think it just means when the order was placed. If your reward didn't have a lightning bolt on it it could take up to 31 days for the staff to send it. If it has been longer than that you should contact support so they can sort it out.
Thanks for informing i am also collecting sg for far cry 4 and i was also afraid of buying a game with so much amount of sg.
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
Guys i need help what does execution date mean and if it means when you received the code, then i didn't get my code and it just says pending can anyone help?