Refused! Why?!

Someone check this screenshot please, it's for Crossout https://imgur.com/a/amFTo . What's wrong whithmy SS ? I contacted Misty but no response :(

The thing with contacting Misty is everyone expects a reply instantly
Try to imagine hundreds of valid and invalid question send to Misty daily, now imagine a real person trying to answer all that

Give Misty 2 days to reply (as stated in the FAQ) and probably you will get your issue resolved
No reply in 2 days? Just try again

LoL, I don't expect an instantaneous reply (like the way my SS was refused ), it's been like 12 hours. I don't even think there is only ONE "Misty", that wouldn't be right :/

12 hours is nothing, especially in the weekend when staff is scarce, if any

I'm not expecting Gamehag to have a big team behind it, maybe 8-10 man strong and that's a generous estimate i guess
Gamehag makes money but not THAT much ;)

BTW i've looked at that SS and suspect we already spoke in discord(correct me if i'm wrong)
AFAIK there is nothing wrong with that screenshot, just be patient while working things out with support, you're not the first who got rejected first and accepted later on that specific game ;)

Same :(

Accepted
Thank you Gamehag :)