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    How to: Dont get rejected when sending screenshot

    Hello all. Reading comments, you will mostly see comments like "Why did they reject my screenshot?"
    Actually, it is really easy to avoid this problem. Unfortunately, people rush and dont read the full instructions.

    So let me give you a short instruction how to avoid screenshot rejection. It is actually really easy and I can imagine people saying "Why is the OP even doing such an article?"
    My answer: Don't ask me, aske the ones getting rejected! I will be honest... I got rejected some times, too. And yes, rushing and wanting the gems is a normal reaction.
    Why bother to follow every step? I mean, to get the gems is easy, the main goal is written there.

    But let me say you something. The goals written there are probably 30% of the goal you need to achieve.
    The very first thing you need to do is: Register using the gamehag link "Play for free"

    You already have an account for the game? Doesn't matter! You need a new game account.



    After you created a new account through "Play for free" link, you are ready to fullfill the given tasks.
    If you completed the task, you need to send a screenshot.

    How to take screenshots: Press PrtScn to take a full page screenshot.
    It is important not to edit your screenshot. They need a full page screenshot.
    I will repeat: It needs to be a screenshot of your recently created account through "Play for free" gamehag-link. Don't use already existing accounts.




    Probably it is a bit tricky if you are playing a browser game. I can understand you not wanting to
    show your open tabs or your Windows Tab bar or other things.

    How to solve this problem: I can tell you what I am doing to avoid this problem:
    You take a full page screenshot and open an image-editor.
    You but out the game screen and save it.
    This works for me. Why? Because you dont change the game-screenshot.
    You just cut out your browser and Windows details.

    I hope this will help out people (I know some of you already know about this, but there are always new players missing instructions.)


    25 september 2017 16:39 1625
    3

    This is more a general guide on how to make a screenshot
    The point is to make a screenshot of RELEVANT info in the game

    Say the task is "Level up to 30" then make sure your screenshot shows this info
    Preferable a screenshot with as many info possible, mainly your ingame username/ID and the task req, in this example, showing the level30
    Just making a random screenshot of say, the title screen of your game wil obviously not work

    And if your uncomfortable with showing your tabs, just close all except one the game runs in, no need for editing here

    Pressing PrtSc does not get you a screenshot, it just copies it to your Clipboard (stores it in temporary memory)
    You still need to PASTE this from your clipboard to an image editor (Windows Paint will do, just open Paint, press CTRL-V and save it as a file)
    After saving you can upload the file to a free image sharing host such as IMGUR ( https://imgur.com/upload)
    The link you generate after uploading can be send to support (Misty)
    Some online image sharing services will allow you to paste directly from your clipboard by pressing CTRL-V (so you can skip the steps in Paint)

    Nice try at a little guide, but IMHO it's missing something ;)

    25 september 2017 17:07 1625
    2

    Well.. i took the freedom to assume people are not that.. lets say carelsss. I really didnt want to make the people with rejection problems look dumb.
    Of courese people should know how to create a screenshot to be successful with gamehag. And I assume they read at least the task, so its self explanatory they need to show the completed task in their screenshots.

    25 september 2017 17:15 1625
    2

    And you dont need to upload the image to an image hosting site.
    You upload it to gamehag. You make the process unnecessary longer with using image share hosters.

    25 september 2017 17:17 1625
    2

    I got REQUESTED by Misty to upload it on imgur and got my tasks accepted this way 3 times, but either way before you can upload anything anywhere you must have a file to send/upload
    You don't want to imply people are dumb, that's fair, but what you did above was just copying the info that was already available on the site, if people don't read and then cry wolf, IMHO yes that's dumb

    The technical side of making a screenshot and getting it available is NOT explained and sadly enough also not common knowledge among many, that's why i added that info.

    Also the process of a file hoster is quick and easy, open the site, two or three clicks and copy the link to your file, you do not even need to signup ;)

    Finally, i'm not 100% sure that making a new account on games you already have accounts on will work, at least not all the time
    These publishers pay GameHag mostly for NEW UNIQUE users, and with that money GameHag pays the user (in the form of SG)
    My advice is beware with this, this forum isn't filled with posts about people asking why their tasks still get denied after sending in their screenshots for nothing

    The current contract for Final Fantasy for example has a VERY high denial rate, i know because i did this offer 100% following rules, as NEW player, send MULTIPLE screenshots with all my info, even send the confirmation email showing i linked my mail to the game and STILL got denied

    It is the PUBLISHER however who denied me, and so GameHag can't do anything to deny to
    Since they don't get payed, paying me would result in GameHag going bankrupt in the end

    The REASON why you must send screenshots is that GameHag is WILLING to take this info to the publisher and sort it out
    if they must take everyone crying "I didn't get payed" without a shred of confirmation or proof seriously, they'd be busy battling publishers 24/7 mostly over nothing
    Publishers have the last call though, GameHag doesn't get payed, so won't you

    TL;DR:
    A PROPER screenshot of a LEGIT and VALID completed task is STILL NO 100% guarantee you will get payed

    25 september 2017 17:34 1625
    1

    Let me explain a bit about the confusion between myself and OP about uploading your screenshot since i realized we were talking about two seperate things:

    -Yes OP is right, your screenshot initially will have to get uploaded to GameHag after clicking the Complete Task button (assuming you DID do the tasks ofcourse)

    What i meant about a file hoster is i indeed uploaded my screenshot to GameHag, but my task got REFUSED.
    After getting refused i contacted Misty(support) in chat and she replied with a request to send more screenshots.
    Since there is no upload feature in chat i had to upload to a filehoster (imgur.com in this case) and send the link to Misty in chat.
    After a few days of sending my extra proof, my task got accepted and i got the SG added to my account.

    However, in both situations (obviously) you will need one (or more) screenshot(s) so the whole process does involve making the screenshot(s) and saving it to a file(e.g. with MS Paint) for uploading

    Sorry for the confusion

    26 september 2017 13:17 1625
    1

    i tried that but they rejected

    26 september 2017 13:46 1625
    0

    Tried what? What game? Already tried support? Already tried asking on Discord?

    26 september 2017 14:14 1625
    0

    when youre writing an article, there is an "uaplod" button on the right top corner. you can upload your images there.

    27 september 2017 02:27 1625
    0

    I dont have that button, i don't even have a create new thread button in the Users forum section
    I can only create a new topic in the Users section if i acces it through my mobile

    However i do have a create new thread button in the General Discusssion section

    Dmn GameHag is broken 😡

    27 september 2017 08:09 1625
    0

    I dont even knowwho is staff here. But so far Misty was pretty helpful when I had problems. I dont know how they pick articles. Maybe even picking articles is automated like task accepting for games?

    27 september 2017 16:17 1625
    0

    Misty has me on ignore i guess because i can never get any response and after days/weeks when i finally have some sort of reply it's meaningless and i feel i'm talking to a bot

    My choice of going to support is on GameHag's discord, i usually get quick response although up till now nothing i reported actually got solved yet

    27 september 2017 16:40 1625
    0

    Oh Discord sounds like a nice idea.. Should try it, too.
    MAybe they can explain me there hoe people get 7000 Soul Gems in a day, withoug doing GAme tasks.. Cant imagine they get them from Minigames lol

    27 september 2017 16:43 1625
    0

    There is also a chance your screenshot will get refused if the names dontmatch (your gamehag name and your ingame name). In this case try to contact Misty or one of their support members on gamehag discord channel and they will help you out. ^^

    27 september 2017 16:50 1625
    0

    @Shedevil88 - It's not matched on name
    The name on the screenshot just gets referred with a signup with specific unique referrer ID
    That ID matches your account
    If you submit the proof with a screenname, the publisher just denies, or confirms while sending that ID back to Gamehag
    If Gamehag gets confirmation about any ID, they credit the account attached to it

    @brupa - the top is staff and partners such as marvelousGA, they are at the top of the foodchain since they have easy ways to refer most new users, and scoop up all unreferred users as their own
    It certainly ain't fair but we will have to deal with how it is

    The rankbonus, Chestsales, Contest... it's all smoke and mirrors, carrots on a stick to fool the majority of users and stimulate them being active in every possible way for their shot at fame

    27 september 2017 19:26 1625
    0

    Thanks, this could be rather helpful...although I have had a few tasks refused simply for having a taskbar that hides, so that apparently must be in the screenshot...

    28 september 2017 22:04 1625
    0

    @Kermadec how can you be sure? Did support explained that to you or is it something you suspect yourself?
    I got my task for SAO's Legend refused because my screenshot and almost ALL text was in full blown KOREAN (GameHag send me there and i basically played the game blind)
    Then i got refused for my screenshot, however after asking support and explaining my case i got credited

    29 september 2017 12:11 1625
    0

    Doing the tasks legit would be the sure way to not get rejected.

    29 september 2017 13:46 1625
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    wow thanks a lot

    2 january 2019 22:57 1625
    0


    I do the brower game on game hag and send but it's rejected

    2 january 2019 22:59 1625
    0

    Yeah... I followed all the steps exactly as they were described to me by both the website and you now. Pressing the "play for free" button took me to the game's website where I created a NEW account, downloaded the 8GB+ game, did the stupid tutorial to get to level 5, took the screenshot as was instructed, and submitted it. I was denied because they said I need to click the "play for free" button from the website, and that I need to make another new account... So an issue on their end causes me to waste more of my time. No thanks, I will not risk getting rejected again while they continue to get ad and partner revenue from me. Smells a lot like scam around here.

    3 january 2019 16:41 1625
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    Tip: take a picture of the whole screen.

    4 january 2019 03:47 1625
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    cool this was helpfull

    4 january 2019 06:14 1625
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    Thank you for guide !

    4 january 2019 08:59 1625
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    Thanks for guide!

    4 january 2019 10:30 1625
    0

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