I have a problem with task, so can anyone help me or anyone else?

So I compelte task and get Serf rank, but Gamehag always rejects my task with words:"It's not new account" or something like that, but I never really played this game before, so what the poblem?

i ahven't play this game before, but BRUH, who cares...

Try to create an account with your Gamehag nickname. I'm now trying to get Squire rank. And it's hard!
Maybe, you made it too late. (Screenshot) , if this, create new and start from 0!
If your Premium is out, create new (Because beginners can do a Serf within 2 days, like me)
If it still showing error, contact with me in private chat!

well the game prb force this guy because he want soul gem and he have to play the game so he can get soul gem

Bruh better write to Misty. 2-6-4 and write about ur problem