Play games
Choose the game that interests you and play itfor free.
Complete the quests
Every game has some quests for which you will receive Soul Gems.
Receive rewards
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
After I took my reward, there was an pop up tell me to show off my prize on Gamehag facebook page, then get in touch with Misty to get 100 soul gem. I posted my prize picture on facebook page already, how can I contact Misty about this? The support ticket has no category for this problem!