Is it normal to wait more than 14 day to get my reward ?

i ordered a steam wallet and i've been waiting for 14 day and until now there's nothing

did you enter a contest
?

or just bought it

I can help you but I want a reward for that 500 soul gems

i just bought it if you help i will send u 500 gems

It's normal if you have ordered a high demand reward. The new update has added the shipping time on each reward. By the way, Gamehag has up to 30 days to deliver your reward.

oki thx man ^^

I waited 2 weeks for my reward for Poker Heat, after many emails back & forward. So yeah...contracts do that to you.