I will wait to see what will happen tomorrow, but if I loose experience again without a valid reason I'm going to open a ticket with them as it is not clear why this is happening. Moreover all my comments with no exception are on teh topic described and create added value. I think there is something in the logic/code they are using that probably after a recent update of the system might have changed not by design, but by human error. Otherwise it wouldn't make sense for so many people to see the same problem again and again.