Rejected for "Not a new account" but the accounts are new.

I've made 3 different accounts through Gamehag... Everytime I get a message saying that my account isn't new and that the task has been rejected. I've gone through Gamehag's redirecting button to create a new account for Arcgames and Neverwinter 3 times, yet I keep being told to "Make a new account and submit a new screenshot." I don't get what else I can do other than click on their "Play for Free" button and register through there... Anyone else have this problem with any other games?