I'll let you know when I receive response from support. Accept my friend request, so you'll receive a notification about it.
thanks! accepted :)
ARK is a very fun game!
How do you do it? I haven't got a single reward - still stuck at lifetime 1607 gems... haven't found any way to increase SGs! 
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
Yesterday, I've ordered ARK: Survival Evolved and the link arrived almost intantly. However, the code was already claimed or revoked. If I get a swift response from their support with hopefully a working link/key, than ARK has won my little race. Come on gamehag, give me my Rocket League too ;D