Did you open it from a case or you bought it? If you bought it while you were still level 3 and then you got down to level 2 due to spams then i think that's the case. Otherwise, you should contact -
- support to help you, go click the support section on gamehag, you can find their e-mail but i doubt they would respond, they have been inactive lately. But you should try
It takes some time to recieve rewards. I've ordered two rewards so far on this site; both game keys. The first was delivered after 18 days. The second hasn't been delivered yet, but today's the 18th day that I've been waiting on it too, so maybe today they'll send it. Both of the game keys said they had a "24 hour" delivery time.
If I continue to use the site, I hope they'll try to deliver orders more quickly.
ask to support
@Tahai999, congratulations with your xp reduction
Xp reduction?
The same problem here!
I receive from case a SSG skin and i'm still waiting 4-thy day...
whats going on ?
@MeisterAxe, he's clearly spamming @pikomiko00, it will arrive, you just need patience
@WoofForWaffle, goodluck with your xp reduction too
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
So ive had a few rewards dispersed but I won a nice CS skin thats been going on 4 days now and it still hasn't cleared or updated. How do I get support?