I had the same issue with SAO's Legend, I clicked on the "Play" button here on the site, but I had a bug when creating my account. When I sent the task, it was rejected for "not a new account", which i actually understood. I created a new account and went on to do the 3 tasks for SAO, no problem
There is no way to fix it. Sometimes you get gems, sometimes you just don't.
Hope problem solve.
big problem.
had the same issue
sadly to see you leave
Maybe
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
This line is giving me the shits with this site. i'm very close to cashing out my SG and deleting my account.
I'm having Issues with 3 Games (will eventually be 4 Games) where my tasks aren't being accepted and I am getting the same response every time.
Game 1: Pokemon Mega. - Task 1. (Reach Level 10)
I created a new account for this game, and reached level 10 in 30mins. I took a screen shot, and sent it through. It was refused and I was given "...only available to new players ..." response. I challenged this, and said the account was less than 24hrs old, but still refused.
Game 2: Roblox. - Task 2. (Earn 5 Badges)
Ok, this may be an older account. I don't know why I did Task 1 and then stopped playing. I submitted for Task 2, but was given the same old "new players only" spiel. But it is the same account I completed Task 1 on, so why wont they accept Task 2?
Game 3: Forge Of Empires (BlueStacks) - Task 2. (Enter The Iron Age)
Same complaint as above. Task 1 was accepted, why won't you accept Task 2? This time it was 1 week between submissions. So, not like it was a really old account, but no... "New players Only" rubbish keeps getting thrown at me.
I dread the day when I try to claim Task 2 on "Game 4".
I use "Game 4" loosly, because I have been playing this game since April this year, and still haven't achieved the target for this.
Game 4: Soul Calibur. - Task 2. (Reach Level 120)
As I just said, I have been loading this game and doing all the daily tasks **** near every day since April. I have managed to reach Level 114. By the time I actually reach Level 120 and submit the screenshot, it will probably be April next year, and I will probably be told "New Players Only". I'm the 7th Highest level on the server I play on, and only three people are at level 120. I guess I will just keep loading up the game and doing the daily stuff until then. Unless I decided 'delete' GameHag before then.
Anyway guys, That's the end of my rant. Let me know if you have had the same issues, and what you did to 'fix' it.