Moderator please help

So i get $25 OBUCKS as a reward but when i try to redeem it, the system told me that "It is currently not possible to check your balance. Please try again later." But I been trying it all days and still can't, any help that I can get or I just get scammed? I am just so done with this website no help no support and Misty is not even a thing now we all know that...

Thank you for bringing this to our attention. I'm sorry for the inconvenience you're experiencing with redeeming your $25 OBUCKS reward.

To address this promptly and efficiently, I kindly request that you reach out to our support team directly. They are equipped to provide personalized assistance and investigate the issue further to ensure a resolution. Thank you for your understanding and patience.

You can find the link to the contact form here: https://company.gamehag.com/contact

alright but i already sent it two days ago but didn't get any updates

Thanks for keeping me in the loop about your contact with our support. I've already reached out to them regarding your OBUCKS problem. Just a heads up, they're dealing with a lot of tickets right now, so it might take them a bit to get back to you. Appreciate your patience!

Hi, please provide more details (screenshots or maybe recording) on your OBUCKS redemption error. It would be helpful to know where the error is appearing and what it looks like. Without this information, it's difficult for the team to offer assistance. Thank you!

so i can't check the balance when I go here https://www.openbucks.com/balance-check/ and also here are the notice for the new obucks card policy https://www.openbucks.com/articles/product-updates/obucks/ while for the details of my card I will provide to you through personal chat, please check

Case closed on February 20, 2024. I'm locking this thread.