i have same problem here but i doing so many test what is problem. so got the conclusion is
1. be sure email gamehag same email to account game
2.make sure you register through gamehag link like "play for free"
3.do not sign up by google u must use via email by doing this you will verification. most important is verification you email if you not verification email mean you not signup properly
very nice
i have the same problem and don't know why.
i love it you me nice yeah
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
My reward was rejected saying my account is not new, what do i do