Don't get new user reward

I complete the task of reching city lvl 10 in rise of kingdom and still I got nothing. Did I waste my time and efforts?

First of all it is at level 15. I kind of liked the game and got a bit hooked on it. But once I showed my screen shot, they claim I didn't register an account with them. These games are mostly trying to lure you and try to keep you. But I am not going to fall for this kind of manipulation. And Gamehag should remove this game from the website. I registered from my cell phone with the app being linked from gamehag app. Now even gamehag says I didn't register. I am very loyal to my websites, but when they cross me, bye bye. Wanna see if they are going to resolve this.

Civiliazations=Uninstall

The same thing happened to me but with the game sansar. Their support is useless. You can't actually chat with a representative you just get a general answer that may not answer your question and they resolve your ticket. And no matter how many times you contact them, it's the same answer. I ended up showing the confirmation email with the date of the email and the date that I took the screenshot. Let's see if they believe that I'm a new user now. I wish they are like other big providers where you can contact them with picture proof and stuff and they give you the credits, instead of constantly sending screenshots and waiting for hours and contacting a useless support team. Also, I saw that you had a problem posting a screenshot, and I had the same problem. Support didn't help. I ended up figuring out that the limit of the image size is 3 mb.

Also, how long did it take for you to reach level 15? Will it take a long time?

Level 15 with no money in the game will take you I believe two months.. well over one month for sure.. not worth the daily grind

Im an old player of RoK and reach the lvl17 hall in less than 10 days whitout money is imposible!!!

The game is alright

But good game thoooo

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lvlupdadadsadasd

its actually level 17 not 15

I did lvl 17 in 15 days but it's says it will automatically verify. 2 days ago I finished it, still no gems.

i need xp guys