The User shall receive Soul Gems free of charge in exchange for the fulfillment
of tasks requested by the Administrator in games made available on the Portal.
The User may receive Soul Gems free of charge also by making purchases at the
The list of Partners is available at the Portal.
In order to receive free Soul Gems in exchange for purchases made with Partners
the User shall be obligated to use the email address provided thereby in the
course of registration with the Portal.
The Administrator is not a party to any legal transactions carried out between
the User and a Partner. The Administrator shall not be liable for any failure to
fulfil or improper fulfilment of an obligation by the Partner, including failure
to award or awarding a smaller number of Soul Gems.
Special campaigns will be organised within the Portal which will enable the User
to obtain additional Soul Gems free of charge. The campaign and the
possibility of receiving Soul Gems shall be each time announced on the
The User has the option to obtain Soul Gems for consideration.
Payment for Soul Gems obtained for consideration shall be made by an PayPal,
PaySafeCard, bank transfers. Within 7 working days of the date
of receipt of confirmation of crediting the Administrator’s bank account with
the due amount the User shall receive confirmation of the transaction of Soul
Stones acquisition for consideration at the email address provided by the User
in the course of registration and specified in his panel.
The User may withdraw from an agreement concluded with the Administrator as a
result of which he acquired Soul Gems against payment within 14 days of the
transaction. The statement of withdrawal template is attached to the Terms and
Conditions. The User may withdraw from the Agreement without giving reasons.
The User shall submit the statement of withdrawal referred to hereinabove in
writing to the Administrator’s address indicated in the Terms and Conditions.
The deadline shall be deemed kept if the User has sent the statement prior to
Following verification of the received statement the Administrator shall return
the amount paid to the original bank account from where the payment came from,
unless the User has agreed otherwise.
The User hereby undertakes not to mislead the Portal Administrator as to
information on the basis of which he is eligible to acquire Soul Gems.
Obtaining Soul Gems by the User takes place automatically, in a manner directly
related to the Registration of the User account.
The User shall not dispose of or make available to any third parties any Soul
Stones he has obtained while using the Portal, unless provisions displayed on
the Portal stipulate otherwise.
The User shall not acquire Soul Gems for any purpose other than their use
within the Portal.
In the event of the User breaching the terms and Conditions the Administrator
reserves the right to cancel all Soul Gems gathered by the User.
Confirmation of the email address in the course of the registration process and
collecting a specified number of Soul Gems are prerequisites for receiving
Prizes by the User.
The User shall receive a Prize following fulfilment of the prerequisites
determined by the Administrator hereinabove. The number of Soul Gems required
to receive a Prize is specified by the Administrator on the Portal.
Moreover, the User has the right to acquire Soul Gems against payment while
selecting the Prize in order to increase their number at the User Account in the
event of having an insufficient number to get a given Prize.
The User selects the Prize in the Store. A minimum number of Soul Gems are
assigned to each Prize for which the User may purchase it.
The Administrator shall deliver the Prize within 30 days from the date of
confirmation that the user has obtained
the required number of Soul Gems. In case of inability to deliver the Prize within
that timeframe, the Administrator issues a refund of Soul Gems.
Ordering the Prize results in an automatic retrieval of an appropriate amount
of Soul Gems from the Account of a User.
If during 7 days User will not complete at least one task on the Portal, they shall be affected by Enchantment,
which affects the Soul Gems attribution, and his account is given the Enchanted Frog status:
a) User is no longer receiving Soul Gems for daily logins;
b) User receives only 10% of Soul Gems for creating Articles;
c) User does not receive Soul Gems for voting on Articles;
d) User does not receive Soul Gems for reporting posts.
If during 30 days User will not complete at least one task on the Portal, they shall be affected by Enchantment,
which affects the Soul Gems attribution, and his account is given the Slimy Toad status:
a) the changes resulting from Enchanted Frog status are sustained;
b) every 7 days, 50 Soul Gems is deducted from the user’s account until the Enchantment is lifted.
If User’s account has been affected by an Enchantment, all effect can be withdrawn through completing at least
one task in Games or on Offer Walls available on Gamehag.com Portal.
After the Enchantment is lifted from User’s account, User receives a Magic Barrier status, which grants a one-time
use bonus for an additional 5% Soul Gems gain for the first task completed.
Magic Barrier status lasts for 7 days since the Enchantment is lifted. If the User will not complete at least one
task during that period, he will lose the Magic Barrier status, and his account is granted with the Enchanted Frog status again.
The Magic Barrier status is received each time after the Enchantment is lifted.