unranked rank iconTomasz Kalinowski: Wtf stare konta skasowane?
unranked rank iconRazuflok7: bro what happend to old accounts ?
unranked rank iconHimynameisPaolo: old account died then??
unranked rank iconIkkimura: La verdad es es que me da pereza empezar desde 0. Creo que esto será lo último que escriba aquí :/
unranked rank iconIkkimura: Después del tiempo que dediqué a esta web siendo moderador y que no nos dijesen nada de los cambios... por no hablar de las 18000 gemas que aún tenía
AdminSwirfty: All of the offerwalls are on the main page 
unranked rank iconMohamed Tarek: when i click on games
unranked rank iconMohamed Tarek: i see no offerwall tho
AdminSwirfty: Games are still offers
unranked rank iconMohamed Tarek: So?
unranked rank iconMohamed Tarek: I completed a challenge inside a game that I shd get rewarded for but I didn’t
unranked rank iconMohamed Tarek: Not offers
unranked rank iconMohamed Tarek: It’s the games 
AdminSwirfty: There's a support tab on all of the offerwalls you can click on 
unranked rank iconMohamed Tarek: How?
AdminSwirfty: You should contact the offerwall's support 
unranked rank iconMohamed Tarek: Help?
unranked rank iconMohamed Tarek: Guys I just completed one of the challenges in a game but nothing happened
unranked rank iconBober40: maybe code?
AdminJoshverd: Np  pepeD emote (inline chat version)
unranked rank iconXgreen 0fficial: Alr thanks
AdminJoshverd: Usually just for a few hours
unranked rank iconXgreen 0fficial: How long?
AdminJoshverd: Every offer is held
unranked rank iconXgreen 0fficial: I'm just asking before so I know if you hold it 
AdminJoshverd: I don't see any offers pending for you at the moment
unranked rank iconXgreen 0fficial: Do you release Dream.bet on RevU?
AdminJoshverd: Yes, offers are held but are usually released within a few hours. You will receive a notification and an email when your offer is approved.
unranked rank iconXgreen 0fficial: Does Gamehag hold offers?
unranked rank iconYobz: yo perdin 2500 GA  pero no fue la gran cosa

9

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How to properly submit an appeal

vaskosasuke avatar

vaskosasuke

July 19, 2018 at 08:14 AM

So, these days i have been having trouble with some of my tasks and they have been rejected but i usually get the rewards after i submit an appeal. So today i wanted to share with you guys how i do it so it might help some of you out. You still have to make sure that you have the done the tasks correctly and that you have sent good screenshots though. Don't rush in to appeal. Play the waiting game a little bit. If you get your Soul Gems in the end, it's all worth it.

Here is how i do it:

1. If your tasks gets rejected after sending a screenshot, send a better screenshot if you can. Maybe zoom-in the page a little bit if it's on browser, or make sure your name is clearly visible in game.

2.If that also gets rejected, go to Misty in your friend list and start a chat or click "submit a ticket".

3. Answer "Yes" on her first question.

4. Choose the option "Tasks, wall of offers, minigames."

5. Choose "My task has not been accepted." That's when your tasks gets rejected after verification.

6. It's important that the registration is done through gamehag, so if it is, answer "Yes" here as well.

7.If you have made sure that your screenshots are good quality and fullscreen, select the first option. If it's something else, read the other options and select from there.

8. It's important that you have only account, so if that's the case, the first option. If you have more than one, click the second option.

9.Now, it's time to write the actual appeal. It's pretty simple and if you have done everything correctly you should get your rewards soon enough.

Here's what i write:

""Game Name" - I have sent 2 screenshots of good quality where my username is and the completion of the task is clearly visible. I have only 1 gamehag account and the registration was done through gamehag's "Play for free" button. I am certain i have done the task correctly."

Now, i know you answer misty the same things but it's important to write it as well so it seems like you care enough. I would usually get my rewards in like, 2 hours of writing the appeal, but don't be discouraged if it takes longer. Remember that you might have to wait up to 4 days before writing an appeal because it can take up to 48 hours to get one screenshot verified. Don't get frustrated, you can do other tasks while waiting for one that's getting verified.

If this does work for me, be sure to let me know in this thread. I would be glad to know i could have been of help.
That's all from me.

Have a nice day!

N.B! - Remember that while this works for me, it might not necessarily work for you. Be sure to write the appeal in an understandable way.

Serene47 avatar

Serene47

May 12, 2020 at 01:17 PM

Thank you very much. It is well explained. I thought that short and simple tickets well be read immedialtely, but I think that mine was very short and lacked important information. I hope it works the way you explained because I have been waiting for a long time !

lmsa1992 avatar

lmsa1992

May 12, 2020 at 01:20 PM

Thanks for that :)

How to properly submit an appeal - General Discussions Forum on Gamehag