Dont spam please
There is support besides automated replies, you can try selecting "I have a problem with the platform" > "Technical problem" >"Other" and write your problem out there. A support member will look at your issue within a few days. I hope you can get your problem sorted out.
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
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I only received 1/3 of the Amazon Gift Cards and have waited patiently for almost 4 months and still did not get the rest of my gifts. Does anyone have the link for the support ticket, I have previously done this just to get 1/3 of my Amazon Gift Card which took me 2 months but the ticket has been closed automatically. I find it very oblivious of how there is no support apart from automated robot Misty.