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    Magic: The Gathering Arena

    (3.34/5) 1726 rates

    Beginning to suspect malicious intent on gamehag's part.

    Between the "Not a new account" flags on accounts that are CLEARLY new, flat out denying clear screenshots for no given reason, and just the generally unhelpful customer service. ("JuSt TrY UpLoAdInG iT aGaIn!!"), Either they're just actively denying claiming rewards to collect their referral bonus and deny rewards for completing tasks, or they need to fire A LOT of their moderators/reviewers/whatever. Anyone else getting a lot of this?

    27 november 2019 07:07 3433
    0

    This could possibly be because of the gamehag name and the in-game name being different, but I do agree that better feedback would be much appreciated. Like when you get rejected and it says "Something went wrong, please take a new screenshot". The quests are also a bit misleading sometimes (having a quest to play 10 games when the only way to check anything of the sort is to check your profile saying how many wins you have or through an achievement that doesn't show progress but has more games played in it, example = (name of achievement) eBiC gAmEr - play 25 games (requirement)).

    28 november 2019 19:56 3433
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    My character names on everything so far have been "None Pizza", which given character limits on most games being 12, should be considered good enough.
    Like with the star trek one, My character was named "None Pizza", at level 5, and it was the ONLY character on the account, and it still got denied for not being a new account.

    29 november 2019 07:56 3433
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    I keep getting rejected with the "not a new account" excuse. Which is wrong because its my first time playing this game and i have extra made an account for this with that provided "play for free link". And i am suspecting malicious intent because nothing is helpfull here. Even the quest itself is not really explained.

    And my Name is the same ingame and here.

    27 december 2019 12:51 3433
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    same here rejected, same name and i used the website link :S

    2 january 2020 10:40 3433
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    i cant even submit my screen shot

    2 january 2020 19:23 3433
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    its such a scam ***

    2 january 2020 20:19 3433
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    i hate it

    2 january 2020 20:20 3433
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    I've tried making a new account through the Website, through the game, through the launch client, not sure what else to try at this point.

    8 january 2020 00:51 3433
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    I got rejected 3 times with the "not a new account" rejection, when i made it through the link of the offer. 0 gold, 0 premium money, level 1 battle pass, level 2 mastery from the tutorial. And you cant even show the name and prove the task in the same screenshot in this game. Now the offer ended...

    23 january 2020 19:24 3433
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    I love gamehag support works perfectly and they are helpful

    15 march 2020 14:50 3433
    1

    I had similar issues with the GoT mobile game - literally followed all the rules, sent the screenshot and kept getting rejected, then contacted support via e-mail. It's been a week or so, haven't heard back from them 🙃

    16 march 2020 02:21 3433
    0

    I keep getting rejected with the "not a new account" excuse. Which is wrong because its my first time playing this game and i have extra made an account for this with that provided "play for free link". And i am suspecting malicious intent because nothing is helpfull here. Even the quest itself is not really explained.

    21 march 2020 12:34 3433
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    Well good look its not the only game that it gets rejected

    30 april 2020 20:37 3433
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    Hope it works for me just started this task

    30 april 2020 20:38 3433
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    Well see in few days

    30 april 2020 20:38 3433
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    ello everyone love magic 🔮

    1 may 2020 07:29 3433
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    gamehag has done thi stupid thing with other games too, i forget which one it is but they claimed i have more than one account, despite proof on their part

    1 may 2020 22:32 3433
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    they also just removed the task all together so thats fun

    20 may 2020 22:36 3433
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    I got rejected 3 times with the "not a new account" rejection, when i made it through the link of the offer. 0 gold, 0 premium money, level 1 battle pass, level 2 mastery from the tutorial. And you cant even show the name and prove the task in the same screenshot in this game. Now the offer ended...

    23 may 2020 04:26 3433
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    Oh I didn't know gamehag is this unhelpful.
    I'm only here because I need to get like 500 SG for a "quest" on a bitcoin faucet.

    12 september 2020 21:45 3433
    0

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