It's not about mode you play, It's about your luck! you will get better items when you reach prime state. (The XP you get from a match is also considered, more XP = more chance to win an item, that's why competitive matches are the best)
in 3 steps
Choose the game that interests you and play itfor free.
Every game has some quests for which you will receive Soul Gems.
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
You know that on Gamehag you can get real rewards for free, right? Join us, complete walkthrough and get your chest!
I know that in Competitive mode chances are higher to get a drop then in Casual, but is there a better mode with higher chances then Competitive ?